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The Development Coordinator builds and strengthens community relationships that advances the mission of Ronald McDonald House Ann Arbor. This position manages relationships with local McDonalds Owner/Operators and restaurant crews, develops engagement initiatives that increases fundraising participation, supports volunteer and community outreach, and assists with the planning and execution of signature fundraising events. The Development Coordinator serves as a key organizational ambassador by cultivating partnerships, delivering presentations, and fostering collaboration locally and across the Ronald McDonald House network.

Essential Job Functions

McDonalds Relationship Management and Restaurant Engagement

Serve as the primary relationship manager for local McDonalds Owner/Operators, supervisors, and restaurant teams
Conduct regular restaurant visits to build relationships, provide support, recognize successes, and identify opportunities for increased round-up participation
Design, implement, and evaluate restaurant incentive programs and competitions that increase participation in fundraising initiatives
Present at Owner/Operator, supervisor, and crew meetings and other gatherings to educate and inspire participation in fundraising initiatives
Track program outcomes and analyze data to continuously improve engagement strategies and generate engagement and return-on-investment reports for internal and partner audiences
Coordinate stewardship efforts, including a monthly newsletter, quarterly recognition programs, thank-you initiatives, and ongoing communication with restaurant partners
Drive marketing and work with McDonalds Ad agency to promote McDonalds-related content for Round-Up for Ronald McDonald House, Shamrock Shake and Penny Per Happy Meal
Participate in McDonalds Think Tank meetings with peers from other Ronald McDonald House chapters and collaborate across the Ronald McDonald House network to share best practices and support efforts toward statewide program unification
Travel regularly throughout the region to conduct restaurant visits, attend meetings, deliver materials, and strengthen relationships with McDonalds Owner/Operators and restaurant teams

Third-Party Events & Signature Event Support

Serve as the primary relationship for third-party events (TPE) working with event contacts to support the solicitation, coordination, and stewardship of TPE fundraising and community-led fundraisers
Represent and speak on behalf of the mission of Ronald McDonald House Ann Arbor at third-party fundraising events, community appearances, and engagement opportunities to promote the mission and strengthen community relationships
Support the Special Events Manager in executing signature fundraising events throughout the year

School-based Fundraising, Cause Marketing & Peer-to-Peer Engagement

Increase fundraising engagement of student organizations, service clubs, and community partners through peer-to-peer and third-party event fundraising.
Coordinate with the Volunteer Coordinator to cultivate relationships with schools, colleges, student organizations, businesses, and community groups for fundraising initiatives.

General Responsibilities

Maintain accurate and timely records of partner interactions, presentations, and engagement activities in the organizations database and tracking systems
Perform other duties incidental to the work outlined in this position description as requested by the Director of Development
Contribute to Ronald McDonald House Ann Arbor team efforts by maintaining positive, supportive, and flexible working relationships with staff and volunteers in the mutual pursuit of providing comfort and care to families of seriously ill or injured children

Education and Experience An equivalent combination of education, training, and experience will be considered

Bachelors degree in communications, nonprofit management, marketing, public relations, business, or a related field preferred
One to three years of experience in nonprofit development, community engagement, fundraising, marketing, or relationship management preferred
Fast-food or quick-service restaurant (QSR) experience preferred but not required
Strong presentation and public speaking skills, with the ability to educate, inspire, and engage diverse audiences
Excellent interpersonal, organizational, and written communication skills
Experience developing programs, campaigns, or engagement initiatives preferred
Ability to manage multiple projects simultaneously and collaborate effectively across departments.
Proficiency with Microsoft Office and CRM/database systems
Valid drivers license, reliable personal transportation, and proof of insurance required for local and regional travel
Ability to work evenings and weekends as needed for meetings, community activities, and special events

Core Competencies

Relationship Building

Program Development

Project Management

Data Analysis & Reporting

Collaboration & Teamwork

Public Speaking & Presentation

Event Support

Strategic Thinking

Community Engagement

Customer Service

Work Environment Environmental or atmospheric conditions commonly associated with the performance of the functions of this job

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office, Ronald McDonald House facilities, McDonalds restaurants, event venues, and other community settings. The noise level is usually moderate and may vary during restaurant visits and events. This role requires regular local and regional travel and availability for occasional evening and weekend meetings and events.

Physical Abilities The physical demands described below are representative of those required to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Perform light, primarily sedentary office work and frequently sit or use a computer.
Travel between Ronald McDonald House Ann Arbor locations, McDonalds restaurants, event venues, and community sites using a personal vehicle or similar transportation.
Regularly stand, walk, use hands to handle materials, reach with hands and arms, stoop, kneel, talk, and hear while performing job duties.
Occasionally lift, carry, and transport materials weighing up to 35 pounds.