Event Security Operations Manager
Job Description
Job DescriptionDescription:
Job Title: Event Security Operations Manager
Location: Fort Collins, CO
Compensation: $60,000 – 70,000 annually, based on experience
Schedule: Full Time, 40 hours per week
Application Deadline: Open until filled
About Precision Security Team:
Founded in 2018, Precision Security Team (PST) is a veteran-owned and operated contract security provider serving Northern Colorado and surrounding regions. We protect critical infrastructure, social service programs, schools, and events, and take pride in delivering high-quality, community-centered security solutions.
As a trusted security partner, PST officers represent our clients with professionalism and dedication, working in diverse environments that support both safety and client mission goals.
Why Join Us
- Mission-driven company protecting schools, businesses, and community programs
- Supportive, veteran-led leadership committed to service and growth
- Real ownership over client relationships, team leadership, and operational decision-making
- Competitive compensation with performance-based bonus opportunities
- Health benefits for employees working 30+ hours per week
- Benefits including medical, dental, and vision insurance, paid sick leave, FAMLI participation, and Roth IRA option
About the Role:
We are hiring an Event Security Operations Manager to join our growing team. The Events Operations Manager oversees security operations at client events, serving as the primary point of contact for event contracts and leading a team of event security personnel from planning through post-event follow-up. This role is responsible for mitigating risk, managing incidents, and ensuring a safe, well-run event experience across approximately 2,500 events annually throughout Northern Colorado.
Key Responsibilities:
- Primary Point of Contact: Serve as the primary point of contact for event contracts, coordinating with clients from initial planning through event execution and post-event follow-up.
- Event Preparation & Planning: Plan and prepare for assigned events, coordinating staffing, logistics, and site-specific requirements in advance of execution.
- Event Onboarding: Lead the onboarding process for new events and venues, establishing site-specific protocols and staff expectations.
- Emergency Action Plan Translation: Translate client Emergency Action Plans into clear, actionable guidance for guards, ensuring understanding and readiness at the site level.
- Equipment Accountability: Manages inventory, distribution, and tracking of radios and associated equipment. Coordinates pickup and return logistics, maintains equipment functionality, and oversees proper usage.
- Lead Security Operations: Manage the day-to-day operations of assigned security teams, ensuring compliance with security policies, procedures, and regulations
- Schedule Management: Organize and oversee staff scheduling and workflow to ensure adequate coverage for all assigned contracts.
- Operational Coverage: Provide operational support by covering vacant shifts when necessary, including overnight, weekend, and holiday coverage as needed
- Administrative Oversight: Review schedules, timesheets, staffing records, and operational documentation to ensure accuracy, compliance, and timely payroll processing
- Team Leadership: Provide leadership, guidance, and support to security personnel, fostering a professional, accountable, and well-prepared team
- SOP Development: Develop, implement, and maintain standard operating procedures (SOPs) for assigned contracts in alignment with PST guidelines and best practices
- Recruitment and Training: Participate in the recruitment, selection, onboarding, and training of security personnel, emphasizing ongoing professional development and compliance
- Client Relations: Establish and maintain positive relationships with clients and security staff, serving as a primary point of contact for operational and security-related matters
- Proactive Safety Measures: Promote a safe and secure environment for staff and visitors by conducting risk assessments and implementing preventive measures
- Facility Inspections: Conduct regular walkthroughs, site inspections, and employee spot checks at assigned contracts to ensure compliance with company standards, identify security concerns, and address operational issues
- Liaison Role: Serve as a liaison between PST, clients, and onsite personnel to facilitate clear communication and efficient information sharing
- Incident Response and Management: Oversee the response, documentation, and reporting of security incidents, coordinating with internal stakeholders and law enforcement when necessary
Key Competencies:
- Leadership and Communication: Strong leadership and communication skills to effectively manage teams and interact with clients.
- Conflict Resolution and Decision Making: Ability to resolve conflicts and make informed decisions quickly in high-pressure situations.
- Security Knowledge: In-depth knowledge of security procedures, risk assessment, surveillance, and monitoring techniques.
- Training and Development: Skills in training and developing staff to ensure high performance and adherence to protocols.
- Customer Service Orientation: A strong commitment to providing excellent service to clients and event attendees.
Education and Experience:
- High school diploma or equivalent required
- Previous people management experience required
- 3-5 years of security related experience required; previous supervisory experience preferred
- Project/program management experience in the safety/security field is highly desirable
- High attention to detail and ability to manage resources and timelines while maintaining clear, consistent communication with all stakeholders
- Proficient in the use of a computer and various software programs related to security operations
Required Qualifications:
- 21 years of age or older
- Valid driver's license
- Pass background check and MVR
- Ability to obtain a security guard license
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer
- Ability to stand for up to eight hours at a time
- Must pass company basic defensive tactics course
- Ability to walk up and down stairs frequently throughout your shift
- Ability to lift at least 50 pounds unassisted
- Must be able to traverse the entire facility
Other Duties: Duties, responsibilities and activities may change at any time with or without notice.
Our Values:
- Integrity: In all we do, at every level
- Commitment: To our team, our clients, and our community
- Discipline: Through preparation, consistency, and reliability
Equal Opportunity Employer:
PST welcomes all qualified applicants. We are proud to be an Equal Opportunity Employer and provide reasonable accommodation upon request.
If you're looking for meaningful, mission-driven work in security with a focus on community impact, apply today!
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