Job Description
Job Description
Description
The Project Administrator (internal title of "Client Operations Assistant (Americas)") supports project administration and client operations activities across North, Central and South America. This role works closely with project managers, finance team, sales operations, and consultants to help ensure projects, billing activities, reporting, and operational processes run smoothly.
Job Responsibilities
- Project and Client Operations Support - including project administration in SAP, timeline and resource updates, coordinate project-related cost allocations activities with Finance.
- Sales Operations - including client/supplier registrations and support for client portals.
- Travel & Expense Administration - including review of submitted expense reports, assist staff with expense report issues, train staff in travel expense module
- Accounts Receivable and Billing Support - including assisting with customer invoices, maintain billing items, support invoice follow-up, coordinate with internal stakeholders to resolve billing discrepancies.
- Management Support - including gathering, tracking and reporting on various data points.
Website
Qualifications
- High school diploma or equivalent, bachelors degree preferred
- 2+ years experience in project coordination/administration
- Experience in operations, finance administraton or sales support helpful
- ERP system experience, SAP preferred
- Proficient in Microsoft Excel and other Microsoft Office applications
Skills
- Strong oral skills (English), proficiency in Spanish a plus
- Ability to multi-task
- Comfortable working with data, reporting and administrative workflow
- Ability to work independently and effectively prioritize
- Strong problem-solving and follow-up skills
Benefits
Paid Time-Off, Flexible Schedule, Paid Sick Days, Parking, Work From Home, 401K, Medical, Dental, Vision
About Company
Dorian Shainin had an idea - there must be better way to solve problems. Over time he created the Red X method that focuses on getting the right answer as quickly as possible. A wide variety of companies world wide send their engineers to Shainin for training, and Shainin consultants work around the globe helping companies solve critical problems - these include manufacturing companies in automotive, electronics, medical equipment, appliances and much more. Shainin's methods paved the way for the Lunar Landing Module to be the "lifeboat" that saved the Apollo 13 astronauts.