Technical Lead - MES/MOM Application Support
Technology
Job Description
Job Role: Technical Lead – MES / MOM Application Support
\n
Location: Holland, MI
\n
Job Type: Full-Time
\n
\n
\n Job Summar
\n
yWe are seeking an experienced Technical Lead – MES / MOM Application Support to support and enhance Manufacturing Execution Systems (MES/MoM) within a high-volume manufacturing environment. The ideal candidate will provide L2/L3 application support, collaborate with plant engineering and IT teams, troubleshoot production and connectivity issues, and lead MES deployment and commissioning activities
\n
.Key Responsibilitie
\n
- \n
- sProvide L2/L3 support for MES/MoM applications such as Proficy, Ignition, or custom MES platforms
- .Support manufacturing operations by gathering IT/OT requirements and coordinating implementation with relevant stakeholders
- .Monitor and resolve production issues related to
- :Production order
- sWork-in-Progress (WIP) trackin
- gProduct traceabilit
- yQuality data collectio
- nDefect trackin
- gGather and analyze MES, Quality, and Statistical Process Control (SPC) requirements
- .Troubleshoot manufacturing system issues involving
- :Machine connectivity (OPC UA, MQTT, and vendor-specific protocols
- )Production data gaps, latency, and incorrect production signal
- sAct as the primary liaison between
- :Plant Engineering and Controls team
- sCentral IT teams (Infrastructure, Cybersecurity, Cloud, and MES
- )Support OT network connectivity, segmentation, and secure vendor remote access while ensuring compliance with cybersecurity standards
- .Support SMT production line commissioning and MES rollout activities, including
- :System setup and configuratio
- nFunctional testin
- gVendor coordination (Fuji, Omron, Yamaha, and others
- )Participate in Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), production go-live, and hypercare support
- .Drive issue resolution, root cause analysis, and continuous process improvements
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
.Required Qualification
\n
- \n
- sBachelor's degree in Computer Science, Information Technology, Electrical Engineering, Industrial Engineering, or a related field
- .7–10 years of experience supporting MES/MOM applications in a manufacturing environment
- .Hands-on experience with MES platforms such as Proficy, Ignition, or similar manufacturing systems
- .Strong understanding of manufacturing processes, production execution, WIP tracking, traceability, and quality systems
- .Experience with industrial communication protocols including OPC UA, MQTT, and machine integration
- .Knowledge of OT infrastructure, industrial networking, and IT/OT integration
- .Experience supporting SMT manufacturing lines is highly preferred
- .Familiarity with FAT, SAT, commissioning, and production go-live support
- .Excellent troubleshooting, analytical, and communication skills
- .Ability to work effectively with cross-functional teams including Manufacturing, Controls Engineering, IT, and third-party vendors
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
\n
.Preferred Skill
\n
- \n
- sExperience with SPC and Quality Management Systems
- .Knowledge of Industrial IoT (IIoT) and smart manufacturing concepts
- .Exposure to cloud-connected manufacturing solutions
- .Understanding of industrial cybersecurity best practices
- .Experience coordinating with equipment vendors such as Fuji, Omron, Yamaha, or similar OEMs
\n
\n
\n
\n
\n
\n
.