Assistant Property Manager
Job Description
Job DescriptionAssistant Property Manager – Association/HOA Management
OverviewP&H Investment is seeking a highly organized, customer-focused Assistant Property Manager to support the management of a portfolio of condominium and homeowner associations. This role works closely with other Property Managers to ensure smooth day-to-day operations, provide exceptional service to Association Boards and owners, coordinate maintenance activities, and assist with administrative and financial tasks. This is an excellent opportunity for someone looking to build a career in association management.
Key Responsibilities· Assist the Property Managers in the daily management of assigned condominium and homeowner associations.· Serve as a secondary point of contact for Board members, homeowners, residents, and vendors.· Help prepare board meeting agendas, meeting packets, minutes, and follow-up documentation.· Respond promptly and professionally to owner inquiries and service requests.· Assist with owner communications, including notices, newsletters, community updates, and violation correspondence.· Conduct routine property inspections with Property Managers to identify maintenance needs and ensure community standards are maintained.· Create, track, and update work orders through completion using AppFolio.· Assist with the coordination of maintenance staff and vendors to schedule repairs, inspections, and preventative maintenance.· Maintain accurate records of maintenance activities, vendor information, and community documentation.· Assist with invoice processing, bid collection, and financial recordkeeping.· Support annual budget preparation, reserve study coordination, and financial reporting as assigned.· Monitor compliance with governing documents, community rules, and vendor contracts, reporting concerns to Property Managers.· Utilize AppFolio and Microsoft Office to maintain records, communicate with residents, and generate reports.· Contribute ideas for improving operational efficiency and resident satisfaction.· Maintain a valid driver's license and travel to assigned communities as needed.· Regular, in-person attendance is required due to the collaborative and customer-facing nature of this position.· Perform other related duties as assigned. Skills· Excellent customer service and interpersonal skills.· Strong verbal and written communication abilities.· Highly organized with strong attention to detail.· Ability to prioritize multiple tasks in a fast-paced environment.· Ability to work independently while collaborating effectively with a team.· Strong problem-solving and critical-thinking skills.· Proficiency in Microsoft Office (Word, Excel, Outlook).· Experience with AppFolio or similar property management software is preferred.· Self-motivated with a willingness to learn and grow professionally.
Qualifications· Associate's or Bachelor's degree in Business, Property Management, Construction Management, Project Management, or a related field preferred.· One to three years of experience in property management, HOA/community association management, customer service, administrative support, or a related field preferred.· Experience with HOA/association management is a plus but not required.
Working Conditions
- Full-time position with occasional evening or weekend work to assist with board meetings, community events, or emergency situations.
- Work is performed both indoors and outdoors in residential settings.
Benefits
- Competitive salary based on experience.
- Eligibility to participate in the annual incentive program based on company goals and performance.
- Paid time off.
- Paid holidays.
- Company cell phone.
- Opportunities for professional development, training, and industry certifications.
- Supportive team environment with opportunities for advancement into a Property Manager role.
We are an equal opportunity employer.