SecureView Trainer/ Training Development Specialist
Job Description
Job Description
Ho'olaulima Government Solutions LLC (HGS) is a Small Business Administration-certified, Native Hawaiian Organization-Owned, 8(a) Small Business which provides services and solutions in the areas of Cybersecurity Services, Information Technology Services, Professional and Technical Services, Environmental Services, and Healthcare Services to the Department of Defense and other Federal agencies.
HGS is a wholly-owned subsidiary of the Kina'ole Foundation, a 501(c)(3) non-profit established to benefit Native Hawaiian communities.
You will receive a comprehensive benefits package that includes:
- Health insurance
- Dental insurance
- Life insurance
- Professional training reimbursement
- 401K
- Disability insurance
- ...and much, much more!
Job Description: The Secure View Trainer/Technician will train Secure View technicians and resolve operational is-sues by providing technical training to Customer Support Technicians and working technical issues related to the Secure View system.
Duties and Responsibilities:
- Manage SecureView Outer and Inner VPN Concentrators, workstations which include a SIPR Thin VM, NIPR Thin/Thick VM, Inner VPN Appliance (e.g.: StrongSwan), Outer VPN Appliance (e.g.: AnyConnect) and Network Driver Appliance.
- Manage and maintain a solution that provides remote access to classified enclaves through NSA's Mobile Access Capability Package (MACP), making possible remote enclave access via tablet or laptop. Provide architectural diagrams for all deployed solutions.
- Act as a SecureView deployment site lead and manage multiple different teams simultaneously via developed operational checklists, required.
- Manage and maintain a Virtualized Multi-Tenant Data Center and various secure hybrid Cloud Computing solutions, virtualized storage, networks and desktops in the Pacific Theater or other theater-wide DoD deployments to include server-accelerating RAM-based VDI data storage, with server RAM as the primary storage tier, virtualized server acceleration and SecureView.
- Determine technical requirements to support AF/DoD mission-sets, plan and coordinate virtualization configurations with enterprise technicians to include storage, memory, compute, and network infra-structure, configurations with the local base. Plan and coordinate servers chosen for physical to virtual at the base with base enterprise - technicians and primary staff personnel.
- Manage virtual capabilities, to include the storage, network, server (applications and databases) aspects and the software required to central manage this architecture. Software may include VMWare vSphere, Citrix Xen, and Microsoft Hyper-V platforms and extends to desktop management and deployment of the VD otherwise referred to Thin, Zero, Multi-Level or Trusted Thin Clients.
- Provide test and training for Airmen manage the complex backend virtual environment to include SecureView.
- Manage virtual capabilities where bandwideth and access creates unique challenges. This includes large areas and land masses that are disconnected separated.
- Provide Customer support and troubleshooting for Virtual Servers and VDI client hardware and software and coordinating with Government Network Control Centers and Higher Headquarters.
- Plan and coordinate virtualization configurations with enterprise technicians and network infra-structure configuration with the local base. Plan and coordinate servers chosen for physical to virtual at the base with base enterprise technicians and A3/6 personnel.
- Perform first line trouble-shooting activities (if required) for installed environments in conjunction with remote enterprise technicians and local base technicians.
Education/Certification Requirements:
- Possess formal VMWare View Training and extensive experience. View delivers virtual or hosted desk-tops and applications through a single platform.
- Experience configuring and modifying SecureView management servers, CTERA, utilizing RDP, Microsoft Terminal Services, Citrix and VMWare Solutions.
- Possess formal knowledge for SecureView Mobile Capabilities Packages.
- Cisco Certified Internetwork Engineer (CCIE) in routing and switching and network virtualization.
- Active Secret clearance.
HGS is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
