IT Helpdesk Technician
Technology
Job Description
Job Description
Based on the resume, qualified applicants will learn more about the company and the position if selected for an interview.
MINIMUM QUALIFICATIONS AND MINIMUM REQUIREMENTS:
- Strong technical ability and troubleshooting skills
- Excellent written and verbal communication as well as customer service skills
- Ability to effectively operate within set guidelines, policies, and procedures
- Exceptional customer-facing skills
- High degree of demonstrated professionalism
- Solid helpdesk experience, including support for Windows 10 and Windows 11 workstations
- Supporting Windows workstations in a Microsoft Windows domain
- Supporting network peripherals such as printers, handhelds, and mobile devices including iPhone and Android
- CompTIA A+ certification is a plus but not required