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IT Project Manager - Salesforce Field Service

Eliassen Group
locationMaryland Heights, MO, USA
PublishedPublished: 6/14/2022
Technology
Full Time

Job Description

Job DescriptionDescription:

Hybrid 4 days onsite in St Louis, MO

Our client is seeking a seasoned IT Project Manager to lead complex, cross-functional technology initiatives from concept through delivery. You will orchestrate work across internal IT and business teams, external implementation vendors, and executive stakeholders to deliver measurable outcomes on time and on budget. The role requires deep experience delivering Salesforce solutions, with emphasis on Salesforce Field Service Management. You will own scope and business cases, manage budgets and vendor contracts, drive delivery through Agile and hybrid methods, and communicate status and risk to senior leadership.

Due to client requirements, applicants must be willing and able to work on a w2 basis. For our w2 consultants, we offer a great benefits package that includes Medical, Dental, and Vision benefits, 401k with company matching, and life insurance.

Rate: $50.00 to $60.00/hr. w2

JN -072026-107820


Responsibilities:

  • Lead end-to-end delivery of medium-to-large IT projects from initiation through closure.
  • Develop and maintain integrated project plans, schedules, and roadmaps across concurrent workstreams.
  • Apply Agile, Waterfall, and hybrid methodologies as appropriate.
  • Coordinate cross-functional IT and business teams to align on objectives, dependencies, and deliverables.
  • Serve as the central point of contact translating business needs into actionable technical plans.
  • Manage implementation vendors and system integrators including SOWs, deliverables, resources, and performance.
  • Negotiate and monitor vendor contracts, manage milestones, and handle escalations.
  • Own project budgets, forecasts, and variance reporting; manage POs, invoicing, and reconciliation.
  • Lead Salesforce implementations with emphasis on Salesforce Field Service including scheduling, dispatch, work orders, and service appointments.
  • Partner with Salesforce architects, admins, and developers on releases, integrations, data migration, and governance.
  • Coordinate field service process design spanning dispatch, scheduling optimization, mobile enablement, and technician workflows.
  • Deliver concise status reporting, dashboards, and executive readouts.
  • Establish governance, change control, and RAID management; identify and mitigate risks and issues.


Experience Requirements:

  • 10+ years of IT project management delivering technology projects with cross-functional teams.
  • 3+ years managing projects on Salesforce with demonstrable Salesforce Field Service delivery.
  • Vendor and SI management including contracts and SOWs.
  • Budget management with business cases, forecasting, and financial tracking.
  • Strong command of Agile/Scrum, hybrid delivery, and SDLC.
  • Proficiency with Jira, Confluence, MS Project, and Smartsheet.
  • Exceptional communication, stakeholder management, and executive presentations.
  • Risk management, negotiation, problem-solving, and organizational leadership.


Education Requirements:

  • Bachelor's degree in Information Technology, Computer Science, Business, or related field, or equivalent experience.


Recruitment Transparency Notice Eliassen Group values transparency in our recruitment practices. Please be advised that Eliassen Group utilizes artificial intelligence (AI) tools as part of its initial application screening and hiring process. You may receive email and SMS notifications from the Eliassen Virtual Recruiting Team (noreply@eliassen.com, 781-808-2924) inviting you to complete a brief voice screening as part of your application process. These tools assist our hiring teams in different ways, including but not limited to, assistance in reviewing application materials to help identify candidates whose qualifications most closely match the requirements of the position. All AI-assisted evaluations and responses are reviewed by human recruiters before any hiring decisions are made. The use of AI in our process is intended to support fairness, efficiency, and consistency, and Eliassen Group takes measures to prevent bias or discrimination in connection with its hiring practices. By proceeding, you acknowledge, agree, and consent to Eliassen Group’s use of these tools, including AI tools, as part of the application and hiring process.

Skills, experience, and other compensable factors will be considered when determining pay rate. The pay range provided in this posting reflects a W2 hourly rate; other employment options may be available that may result in pay outside of the provided range.

W2 employees of Eliassen Group who are regularly scheduled to work 30 or more hours per week are eligible for the following benefits: medical (choice of 3 plans), dental, vision, pre-tax accounts, other voluntary benefits including life and disability insurance, 401(k) with match, and sick time if required by law in the worked-in state/locality.
If anyone reaches out to you about an open position connected with Eliassen Group, please ensure that you are working directly with us by confirming the following:

· When you work with Eliassen Group, all email communication will come from an Eliassen.com address, never Gmail, Yahoo, etc.

· Eliassen Group will never ask you for personal information (home address, bank account, or check routing number) until you have worked with someone clearly associated with Eliassen Group.

If you have any indication of fraudulent activity, please contact fraud@eliassen.com.

About Eliassen Group: Eliassen Group is a strategic consulting firm that helps organizations reach further and achieve more through our technology, business advisory, and life sciences solutions. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients’ capacity and accelerate meaningful outcomes. We are driven by a purpose to positively impact the lives of our employees, clients, consultants, and the communities we serve. Eliassen is committed to building a diverse and inclusive team from a variety of backgrounds, perspectives, and skills. We are an Equal Opportunity and Affirmative Action Employer and all employment decisions are based on merit, performance, and business needs. Eliassen does not discriminate on the basis of race, color, gender identity or expression, sexual preference or orientation, sex (including pregnancy, childbirth, and related medical conditions), marital status, creed, religion, physical or mental disability, genetic information, military or veteran status, age, ancestry, national origin, citizenship status, prohibited criminal record inquiries of applicants and employees, or any other category protected by federal, state, or local laws. Don’t miss out on our referral program! If we hire a candidate that you refer us to then you can be eligible for a $1,000 referral check!