Job Description
Job Description
Job Title: Franchise Systems Integration
GENERAL FUNCTION:
The Systems Integration Analyst role is to plan, coordinate, and supervise all activities related to the integration of franchise data and systems into organizational information systems and structures. This individual is responsible for planning and coordinating the processes required for the provision of user applications and systems necessary for integrated organizational operations. Management of franchise applications and systems as well as the data transfer, integration, storage and reporting will be the day-to-day work of this position. The analyst will be expected to turn data into information, information into insight and insight into educational and business decisions.
MAJOR DUTIES AND RESPONSIBILITIES
- Plan, execute, and manage the integration of new applications into existing network infrastructure, systems and software throughout the enterprise.
- Participate in and support capacity planning and the development of long-term strategic goals for systems and software inconjunction with end-users and department managers.
- Ensure that any new software integration into the organization systems meets functional requirements, system compliance, data privacy, data warehousing, and other specifications.
- Review, analyze, and report on the effectivenesss and efficiency of existing systems and develop testing strategies for improving or leveraging these systems.
- Research and make recommendations client/server hardware, software, and protocols as-well-as integration products and services in support of procurement and development efforts.
- Evaluate, install, configure, and deploy new applications, systems software, products, and/or enhancements to existing network infrastructure and applications throughout the enterprise.
- Work diligently to enhance or improve business processes via integration, or as necessary, minimize the impact of integration on those processes.
- Monitor, test, and tune system performance; preserve and provide system log-files as needed.
BASIC QUALIFICATIONS:
- Bachelor's degree or equivalent experience
- Hands-on hardware and software troubleshooting experience.
- Good technical knowledge of current network hardware and standards.
- Familiarity with TCP/IP protocols, firewall management, and database administration.
- Working technical experience with relational database servers.
- Strong knowledge of system testing and software equality assurance best practices and methodologies.
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
- Adept at queries, report writing and presenting findings.
- Knowledge of best practices and IT operations.
PREFERRED QUALIFICATIONS:
- Optical experience
- Franchise experience
Company DescriptionAbout company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).
Company Description
About company - Since its founded in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).