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Information Technology Infrastructure Operations Manager

PublishedPublished: 6/14/2022
Technology

Job Description

IT Infrastructure & Operations Manager (Growth Path to CIO)

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Alpharetta, GA · Full-time

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About the role

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Hands-on infrastructure leader to stand up full IT infrastructure site-by-site across a growing data center portfolio — servers, networking, security, and end-user services — while building the centralized operations to run it all. Structured as a growth role with a clear path into a CIO position.

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What you'll do

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  • Core infrastructure — server provisioning and the application stack each site runs on
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  • Networking — Cisco (or equivalent) switching, routing, and site-to-site connectivity
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  • Security — firewalls, network segmentation, and overall cybersecurity posture
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  • End-user services — corporate email, guest Wi-Fi, and contractor Wi-Fi access
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  • Build and run a virtual NOC (Network Operations Center) to monitor the full portfolio
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  • Stand up and manage a trouble-ticketing system and support workflow
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  • Coordinate vendors and on-site contractors during data center bring-up
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What we're looking for

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  • 3–7 years in IT infrastructure / network administration, ideally multi-site or data center exposure
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  • Hands-on with servers, Cisco networking, firewalls, and core business IT (email, Wi-Fi, identity)
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  • Experience setting up or running a NOC and/or ticketing system (ServiceNow, Jira Service Management, Freshservice, etc.)
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  • Solid cybersecurity fundamentals
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  • Comfortable being hands-on now while building the systems and team to scale later
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  • Ambition and aptitude to grow into a CIO role
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Nice to have

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  • Data center commissioning experience
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  • Certifications (CCNA/CCNP, Security+, etc.)
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  • Vendor and contractor management experience
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